Shipping Policy
🚚 Free Delivery on Orders Over AED 200
Enjoy free standard shipping on all orders totaling AED 200 or more. Orders below AED 200 are subject to a delivery fee based on your location.
Delivery Options
| Option | Timeframe | Cost |
|---|---|---|
| Standard Delivery | 2–4 business days | Free over AED 200 |
| Express Delivery | Next business day | AED 25–45 (by area) |
Delivery Areas
We deliver to all Emirates: Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain.
Plant Packaging
We take extra care when packaging your plants to ensure they arrive in perfect condition:
- Custom-fit boxes to prevent movement during transit
- Breathable wrapping to protect leaves and stems
- Moisture-retaining materials to keep soil fresh
- Eco-friendly, recyclable packaging materials
Delivery Hours
Deliveries are made Sunday through Thursday between 9:00 AM and 8:00 PM. Saturday deliveries may be available in select areas. We do not deliver on Fridays.
Order Tracking
Once your order ships, you'll receive an email and SMS with a tracking link so you can follow your plants on their journey to you.
Questions about shipping? Contact us at hello@planty.ae